77vv's Privacy Policy

This Privacy Policy ("Policy") applies to users of the 77vv platform. It describes what types of information we collect, how we use it, where we store it, and what steps we take to protect your data. By using our services, you are considered to have agreed to the terms of this Policy.

We collect various types of information when you register and use services on 77vv. The purpose of this data collection is to provide you with a safe, personalized, and high-quality gaming experience.

1.1 Information You Provide Directly

Information you give us directly includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment details — such as bKash, Nagad, or Rocket account numbers
• Identity document details (national ID or passport — if security verification is required)
• Username and password used to create your account

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Login and logout times (according to Bangladesh Standard Time)
• Browsing patterns on the platform and preferred game categories
• Transaction history and balance information
• Data collected through cookies and similar tracking technologies

77vv uses your information only for legitimate and necessary purposes. We use this information to carry out the following:

• Account management: Creating, verifying, and maintaining your account.
• Transaction processing: Completing deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer support: Providing assistance through 24/7 live chat and email.
• Age verification: Ensuring services are available only to those aged 21 and above.
• Security assurance: Preventing fraud, money laundering, and unauthorized access.
• Service improvement: Analyzing and enhancing platform performance and user experience.
• Bonus and promotional communications: Sending offers and updates based on your consent.
• Responsible gaming: Identifying potentially problematic behavior and taking preventive action.

77vv places the highest priority on the security of your personal information. We use industry-standard technologies and practices to keep your data secure.

3.1 Technical Safeguards

• SSL encryption: All data transmission on our platform is fully encrypted via SSL (Secure Socket Layer) technology.
• Firewall protection: Advanced firewall systems block unauthorized access.
• Password hashing: Your password is never stored in plain text — it is hashed using advanced cryptographic methods.
• Regular security audits: Routine system audits are conducted to identify vulnerabilities.

3.2 Data Retention Period

We retain your information for as long as your account remains active. After an account is closed, certain information may be kept for a defined period to meet regulatory and legal requirements. Once that period ends, the data is securely deleted or anonymized.

77vv does not share your personal information with third parties, except in the following limited and necessary circumstances:

4.1 Payment Processors

Necessary payment details are shared with bKash, Nagad, and Rocket to complete your transactions. These payment providers follow their own privacy policies and use the information solely for processing transactions.

4.2 Technology Service Providers

We use trusted technology partners (such as server hosting and security services) to operate the platform. They process a limited amount of data under strict confidentiality agreements.

4.3 Legal Obligations

We may be legally required to provide information in response to a court order or a lawful request from a law enforcement authority. In such cases, we will make every effort to notify you where possible.

The 77vv website uses cookies and similar tracking technologies. These help improve your browsing experience and ensure the platform functions properly.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and core site functionality.
• Functional cookies: Remember your preferences and language settings.
• Analytics cookies: Collect anonymous statistics to understand user behavior.

You can control or reject cookies through your browser settings. However, disabling certain cookies may affect some platform functionality.

You have the following rights regarding your personal information:

6.1 Right to Access

You may request a copy of the personal information we hold about you at any time. Upon receiving your request, we will provide the information within a reasonable time.

6.2 Right to Correction

If any information in your account is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or by contacting our support team directly.

6.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing investigations.

6.4 Right to Opt Out of Promotional Communications

You may stop receiving promotional emails or messages at any time. This can be done by updating your account settings or by notifying our support team.

77vv's services are intended solely for those aged 21 and above. We never knowingly collect information from anyone under the age of 21. Age is verified at registration, and if an account holder is found to be a minor, the account is immediately closed and the associated information is deleted.

Our platform includes games from third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming. These providers follow their own privacy policies, and 77vv is not responsible for their data collection practices. Any information collected within those games is governed by the respective provider's policy.

77vv may update this Privacy Policy from time to time. If significant changes are made, we will send a notification to your registered email or mobile number, or announce it clearly on the platform.

Continued use of our services after any changes will be considered your acceptance of the updated Policy. We therefore recommend reviewing this page regularly.

As 77vv is an international platform, your information may be stored on servers located outside Bangladesh. Regardless of where it is stored, we ensure your data remains under the same high standard of security protection and is handled in accordance with the standards of this Privacy Policy.